Calgary Web Design Network - Take Our Web Design Survey

Take Our Customer Survey

The Calgary Web Design network is always looking to improve on our current services and features to better serve you our Calgary customers. Please take the time to fill out our customer survey form which will take roughly 5 min tues to complete, no solicitations will result of your feedback as our survey is used for research purposes only.

Customer Survey Form

1. What best describes you and the type of business you are in? Please feel free to click on more than one check box if you work more than 1 job..

I work for a large scale company or corporation downtown (ex. office worker, accountant, receptionist, computer tech, city worker ect.)
I work for a smaller scale company or business (retail, grocery store
I work for a small company or business with 10 employees or less (ex. video store, liquor store,
I am self-employed or work for my own company.
I am currently retired or unemployed.

2. If you were looking to build a website or upgrade an existing one how would you go about looking for a web design company? Please click the option or options that MOST apply.

Through a friend or referral I could trust.
Through a search engine (ex. Google, Yahoo, Alta Vista ect.)
Through the phone book or yellow pages.
Through an advertisement (mailbox ad, poster, flyer ect.)
I am not sure how I would go about finding a web design company.

3. On a scale of one to 10 how would you rate the quality of your current website along with the overall service you have received?

1 2 3 4 5 6 7 8 9 10

4. If you were to try and improve upon you or your companies current website what areas would you focus on most? Please click all that apply.

The overall design or look of the website to create a more professional first impression.
The navigation or usability of the website making it more user friendly.
More viable in search engines so my website is easier to find.
Better services and features (ex. shopping cart, audio clips ect.)
Better load times and website accessibility.

5. On a scale of 1 to 10 please rate your overall knowledge of the web design industry and your familiarity with how a basic web page works?

1 2 3 4 5 6 7 8 9 10

6. In your opinion what are the biggest "turn offs" when visiting a website that you find frustrating or would prompt you to not be interested in that particular site. Please click all that apply.

Excessive load times or trouble accessing the web page quickly.

To many advertisements, animations, or distractions on a web page.

Excessive pop-up ads.

Poor website navigation, hard to know where to go or where things are.

Poor design or level of professionalism.

7. In your opinion what are the biggest "turn ons" when visiting a website that make your experience enjoyable and would give you an incentive to keep returning to that particular site.

Lots of interactive features or things to do

A site that is frequently updated and always has new content or information.

A site that is well organized and simple and clear to use.

A site with a well designed visual look or level of professionalism.

8. What are your thoughts on purchasing good and services online or using online transactions?

I purchase online regularly with little or no trouble.

I purchase online occasionally if it is a reputable company or source I believe I can trust.

I seldom purchase online but have before.

I do not purchase items online.

9. Approximately what price do you think is reasonable if you were to build a website for yourself or your own small business keeping in mind price and quality are directly related.

$200-500 $500-1000 $1000-$1500 $1500 - $2000

10. If you work for a larger scale company or corporation what price would you deem affordable if you were to build a new company website?

$500-$1000 $500-1000 $1000-$1500 $1500 - $2000